April 2019 I ordered 2 seresto collars for my 2 dogs. It was like 64.00 for both.
I received the small collar in a plastic bag but not the large. I contact them 2 days later by email and state I only received one collar, where is the large flea collar.
They tell me they were shipped in a box both in there. I disputed this, they tell me to take a picture of the collar, I had not opened it yet as I always put both collars on my dogs at the same time. So I send them pic of tin unopened still sealed collar in the tin.
They tell me that’s not their collar and they sent both out together. I take a pic of the order showing I purchased 2 collars from them. They are refusing to reimburse me for one collar or send another out.
I’m beyond mad. I’m contacting bbb and blowing up Facebook and reviews next.
Product or Service Mentioned: Petcaresupplies Shipping Service.
Reason of review: Problem with delivery.
Monetary Loss: $63.
Preferred solution: Full refund.
I didn't like: Did not receive my full order.